Thursday, December 13th

12:00 pm Registration with Boxed Lunch
1:00 The People Business - Creating a Positive Workforce Culture in Healthcare
Ann Rhoades, President, People ink

The experiences and insights about how high-performing individuals and organizations user leadership, teamwork, values, workforce and patient systems to achieve results will be shared by Ann.  She will draw on her successful career as a human resources executive in a variety of service-based industries such as Southwest Airlines, Promus Hotel corp. and JetBlue Airways.  Ann will show how to build sustainable cultures based on values unique to the environment plus how to select and retain "A" players.

2:30 Refreshment Break with Exhibitors
3:00 The Health Care Lawyer's Guide to Jurisdiction
William K. Richter, Esquire, RSmith & Associates, Inc.

Sort through the complexities of conflicts of laws, jurisdiction and standing as they relate to the day-to-day functions of the hospital business office in this session.  The presentation will address issues such as out-of-state workers compensation claimants as patients, when a hospital can "stand in the shoes' of its patient and file an action against an insurance company, and other cases.  Additionally, an update on the activities of the New Mexico Legislature, as well as the federal government, will be provided.

4:30-6:00 Reception with Exhibitors

Friday, December 14th

7:30 am Breakfast with Exhibitors
8:00 An Overview of Medical Tourism and Global Health Sourcing
Maria K. Todd, Consultant, HealthPro Consulting Inc.

World healthcare providers are attracting U.S. patients with lower prices, leisure activities combined with medical care and elective surgeries.  Now employers and health plans are investigating this as an inclusion for their employees and plan participants.  Learn how New Mexico providers are responding to this trend and what is at stake.  Consumer driven healthcare savings account funds may be used for travel and medical services anywhere, which could be an opportunity for New Mexico providers.

9:15 Refreshment Break with Exhibitors
9:45

MGMA 1

hfma 1

Leadership 1

Washington Update
Leah Cohen, Midwest/Western Section Government Affairs Representative, MGMA

Practice Managers will be provided timely information on the status legislative efforts that can possibly lead to simplification of Medicare administration.  Other topics are the implementation of Medicare physician reimbursement and recent developments with HIPAA.

Analyzing Managed Care Agreements
Maria K. Todd, Consultant, HealthPro Consulting Inc.

A checklist will be presented to navigate managed care agreements and how to use it to the advantage of the attendee with the plans.  At the conclusion, participants will understand how to systematically review a managed care agreement.

Your Future Means You Must Be Better, Faster & Different (continued at 11:00 am)
Janet Rush, Founder, Strawberry Communications

Stimulate innovation, change and growth by using 21st century survival techniques that will lead your organization to success.  Competition is getting fierce so one does need to stay ahead of the pack.  Alternative thinking is superior to alternative planning.

11:00

MGMA 2

hfma 2

Leadership 2

Latest Trends in Primary Care and Tips for Independent Practice Survival
Bob Harvey, FACMPE, Director Family Practices, Lawrence Memorial Hospital

A fast-paced discussion of "what's happening in medical practices" and what we can expect to see in the future.

Troubleshooting Reimbursement from Self-Insures and Employer Sponsored Health Plans
Maria K. Todd, Consultant, HealthPro Consulting Inc.

Understand the mechanics of working with Self-funded ERISA payers making sure, as a provider, that accurate and timely payments have been facilitated.

Your Future Means You Must Be Better, Faster & Different (continued from 9:45 am)
Janet Rush, Founder, Strawberry Communications

Participants will learn how to develop new solutions to create the breakthroughs that will determine the success of their future.  Janet will take a look at successful innovators, whose vision created successful organizations.

12:00 pm Lunch - Networking and raffle drawings
1:15

MGMA 3

hfma 3

Leadership 3

Bring Value to Your Organization through Your Professional Development
Hal Patterson, President, Patterson Enterprises Ltd.

Medical Practice Administrators need to know the values they bring to their organization and link those with the strategic goals.  This session explores new techniques to energize and motivate yourself for your and the company's benefit.

Contracting & Patient Collections in a Consumer-driven, High-Deductible Health Plan Setting
Maria K. Todd, Consultant, HealthPro Consulting Inc.

Participants will learn best practices, understand the difference between managed care and consumer driven healthcare plans and learn how to train their staff to avoid non-payment scenarios.

How to Enjoy Failure, Be Amused by Rejection and Thrive on Stress
Janet Rush, Founder, Strawberry Communications

This humorous, high impact presentation will help you learn to focus on your individual efforts so that you can endure those unpleasant whacks on the head.  Learn remedies to cope with stress and ideas to motivate you for change.

2:15 Refreshment Break with Exhibitors
2:45-4:15 Insurance / Payor Panel
Featuring Representatives from BC/BS of New Mexico, Lovelace Health Plan, Molina, Presbyterian Health Plan, United Healthcare
Moderator -
Maria K. Todd, Consultant, HealthPro Consulting Inc.

The areas of Customer Service Improvement, New and Different Reimbursement Methods, Development of Quality Metrics for Pay for Performance, Partnering with Providers in Quality Improvements Programs, Medicare Advantage Program Development and Reimbursement for New Technology.

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The Embassy Suites Albuquerque, 1000 Woodward Drive, NE, is the site for this conference.  Featuring two room suites, a heated indoor pool and spa, fitness center, 24 hour business center and wireless internet accessibility in the public areas.  This hotel is a setting conducive for learning and relaxation.  Call 1 800-EMBASSY or 505-245-7100 and ask for the New Mexico hgma Chapter room rate of $119 which ends November 13th.  You can book your reservation online at: www.embassysuitesalbuquerque.com.  by selecting the Book Online option and using the group code MHF.

10.5 CPE credits are available and CE hours will be assigned by ACMPE for MGMA members.

Dress is Business Casual.

Those Who will Make a Difference for Attendees

Leah S. Cohen, Midwest and Western Section Government affairs Representative for the MGMA in Washington DC, answers national member questions about technical details of federal legislative and regulatory issues and coordinates grass roots efforts by members.  She also speaks before MGMA state and national meetings.

Bob Harvey, FACMPE, Director of Family Practice Clinics for Lawrence Memorial Hospital in Lawrence, Kansas has over 25 years experience in medical management, both as a consultant and administrator of several large specialty and primary care groups.   He has a special interest in human relations stressing the importance of having a motivated staff.

Hal Patters, President of Patterson Enterprises, Ltd. in Denver, Colorado, has been consulting with organizations for over 20 years.  The last 12 years he has focused on physician groups and hospitals on various leadership and planning projects including his favorite - performance management.  He has authored 2 books for medical practice executives.

Ann Rhoades, President of People Ink, a human resources consulting company, has over 25 years of experience in a variety of service-based industries.  Before People Ink, she was Vice President of People for Jet Blue Airways and Vice President of the People department for Southwest Airlines, solidifying the attitude of hiring and retaining the best.

Will K. Richter, Esquire, is a healthcare attorney specializing in problematic and denied hospital claims.  Prior to going into private practice, he worked at a national healthcare receivables management company servicing in multiple roles from managing other healthcare attorneys to helping hospitals both locally and nationwide with their revenue cycle needs.

Janet Rush, co-founded Strawberry Communications at 32 years of age which made her one of America's youngest female entrepreneurs.  She has influenced over 2 million people world-wide in the areas of Sales, Customer Service.  Entrepreneurship and Change.  She is the author of numerous video and audio products for Fortune 1000 companies.

Maria K. Todd PhD, Consultant, HealthPro Consulting, has over 20 years in the healthcare industry.  She is a nationally recognized consultant, speaker, and author of five books and speaks frequently for hfma and MGMA as well as other state and national organizations managed care and related issues.

Download the pdf version of the program brochure by clicking here!

Two ways to register!

  • Register online!

  • Click here to print out a pdf form and mail to:
    NM hfma + MGMA Conference
    10221 N. 32nd Street Suite D
    Phoenix, AZ 85028-3849